One of the most important ways we assess and improve quality is by asking patients or their parents about their satisfaction with their hospital experience. One of the best indicators of an overall experience is a patient’s/family’s “likelihood to recommend” our hospital to others. A higher likelihood to recommend has been shown to be strongly related to greater patient loyalty and overall satisfaction1. Patients and families indicate their likelihood to recommend the hospital on patient satisfaction surveys. This data is collected by Press, Ganey and Associates, an independent organization. Click a service below to view likelihood to recommend data and analysis.
Lucile Packard Children's Hospital is located in Palo Alto, adjacent to Stanford University Hospital, approximately 20 miles north of San Jose, CA and 40 miles south of San Francisco.
Lucile Packard Children's Hospital Copyright 2008 Lucile Packard Children's Hospital. All rights reserved. |
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