Case Management
| Location 725 Welch Road, Ground Floor Room 0251 Palo Alto, CA 94304 Monday-Friday, 8:00 am-5:00 pm |
Phone: (650) 497-8242 Toll-Free: (888) 537-6632 Fax: (650) 497-8355 |
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Learn more about our exciting hospital expansion by visiting growing.lpch.org Note that during this expansion, routes to 725 Welch have changed. |
Services overview
- Case Management services encompass collaborative planning and coordination of inpatient and post-hospital care.
- RN case managers function as a liaison between the treatment team and physician, patient & family, and payor. The RN case manager is responsible for discharge planning, coordination of care, referral to appropriate resources, and ultilization management.
- MediCal coordinator initiates and submits MediCal TAR's for all inpatient services.
- CCS coordinator submits medical documentation for all CCS inpatient referrals and service extensions.
- Case management liaisons support RN case manager functions.
- Department works to secure funding and/or coordinate resources for underfunded patients as necessary.