Skip to content
Programs & Services
 

Case Management

 
Location
725 Welch Road, Ground Floor
Room 0251
Palo Alto, CA 94304 
 
Monday-Friday, 8:00 am-5:00 pm 
Phone: (650) 497-8242
Toll-Free: (888) 537-6632 
Fax: (650) 497-8355 
 
Learn more about our exciting hospital expansion by visiting growing.lpch.org
Note that during this expansion, routes to 725 Welch have changed.
 

Services overview

  • Case Management services encompass collaborative planning and coordination of inpatient and post-hospital care.

  • RN case managers function as a liaison between the treatment team and physician, patient & family, and payor. The RN case manager is responsible for discharge planning, coordination of care, referral to appropriate resources, and ultilization management.

  • MediCal coordinator initiates and submits MediCal TAR's for all inpatient services.

  • CCS coordinator submits medical documentation for all CCS inpatient referrals and service extensions.

  • Case management liaisons support RN case manager functions.

  • Department works to secure funding and/or coordinate resources for underfunded patients as necessary.