Case Management
Important Change to Hospital Visitation Policy |
| Effective October 19, 2009, Lucile Packard Children’s Hospital will no longer allow non-patient visitors or family members under the age of 16 years to visit in the hospital. This policy will be in effect during the height of the flu season, usually lasting until spring, and will be re-evaluated at that time. Learn more about the visitation policy change / Lea más acerca del cambio en las normas de visitas. |
| Location 725 Welch Road, ground floor Room 0251 Palo Alto, CA 94304 Monday-Friday, 8:00 am-5:00 pm |
Phone: (650) 497-8242 Toll-Free: (888) 537-6632 Fax: (650) 497-8355 |
Services overview
- Case Management services encompass collaborative planning and coordination of inpatient and post-hospital care.
- RN case managers function as a liaison between the treatment team and physician, patient & family, and payor. The RN case manager is responsible for discharge planning, coordination of care, referral to appropriate resources, and ultilization management.
- MediCal coordinator initiates and submits MediCal TAR's for all inpatient services.
- CCS coordinator submits medical documentation for all CCS inpatient referrals and service extensions.
- Case management liaisons support RN case manager functions.
- Department works to secure funding and/or coordinate resources for underfunded patients as necessary.