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Case Management

   
Location: Lucile Packard Children's Hospital
725 Welch Road
Palo Alto, CA 94304
Click here for map
   
Mailing Address: 725 Welch Road
Palo Alto, CA 94304
   
Toll-free: (888) 537-6632
   
Contact Phone: (650) 497-8242
   
Fax Number: (650) 497-8355
   
Days and Hours:
Monday-Friday  8:00 am - 4:30 pm
  
Services overview

  • Case Management services encompass collaborative planning and coordination of inpatient and post-hospital care.

  • RN case managers function as a liaison between the treatment team and physician, patient & family, and payor. The RN case manager is responsible for discharge planning, coordination of care, referral to appropriate resources, and ultilization management.

  • MediCal coordinator initiates and submits MediCal TAR's for all inpatient services.

  • CCS coordinator submits medical documentation for all CCS inpatient referrals and service extensions.

  • Case management liaisons support RN case manager functions.

  • Department works to secure funding and/or coordinate resources for underfunded patients as necessary.





Lucile Packard Children's Hospital is located in Palo Alto, adjacent to Stanford University Hospital, approximately 20 miles north of San Jose, CA and 40 miles south of San Francisco.


Lucile Packard Children's Hospital
725 Welch Road
Palo Alto, California 94304
(650) 497-8000


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