Information for Referring Health Care Providers

Learn more about our exciting hospital expansion by visiting growing.lpch.org Note that during this expansion, routes to 725 Welch have changed.

The Lucile Packard Children’s Hospital Radiology program recognizes the challenges facing every practice when referring patients to other clinics and physicians. Our team has developed a number of resources to enhance this experience for our referring health care providers.
 
 

Our Services

View a complete list of our neuroradiological and abdominal and chest, musculoskeletal and cardiac imaging services.
 
 

Consultations

Please call (650) 497-8376 to consult with a radiologist. Our physicians are accessible and happy to assist you with:

• Questions regarding specific patient radiology interpretations
• General questions concerning the most effective imaging modality to properly diagnose your patient  

 

Refer a Patient

Pediatric Radiology new patient appointments must be initiated by a health care provider.

1. Please fax a completed radiology referral form (PDF) to us at (650) 724-2663 to schedule an exam.
2. We will call the patient’s family as soon as we receive the form from your office.
3. One of our radiologists will review the form. If necessary, we will contact your office if our attending radiologist believes a different exam would have clinical or safety advantages. 
4. We will call the patient’s family to schedule an appointment.

If your patient is pregnant and you would like to schedule a fetal imaging appointment, please contact the Center for Fetal and Maternal Health.
 
 

Direct Phone Access

Please call (650) 497-8376 to speak directly with one of our friendly patient services employees. They are ready to assist with:

• Results
• Radiology scheduling
• Imaging record requests
• General questions and answers
• Arranging a physician-to-physician consultation
• Insurance authorization

We are available:

Monday-Friday: 7:30 am–9 pm
Saturday and Sunday: 7:30 am–4 pm
Phone: (650) 497-8376
Fax: (650) 724-2663

 

Access Patient Information and Make Referrals Online

Our award-winning MD Portal Web site allows you to:

• Submit a referral online and see the status of the referral (pending/scheduled). You can view the date and time of your patient’s appointment once it is scheduled.
• View radiology reports (draft and final copies)
• View radiology images (only available for Internet Explorer 6 or 7 on a PC)
• View other patient and clinical information

 

Patient Resources

Child Life Services. A Child Life Specialist can help your patient understand and prepare for a radiology procedure. Our goal is to help your patient complete his or her procedure while avoiding anesthesia, whenever possible. Your patient can speak to a Child Life Specialist shortly before an MRI, CT or VCUG. The session will be appropriate to the child’s developmental level and needs.
 
If you think your patient would benefit from additional preparation a few days before a procedure, you can request a Child Life Specialist when referring the patient.
 
Web Site. The Packard Kids Connection is an engaging, interactive way for children ages 5-12 to learn what it’s like to complete radiology procedures and receive anesthesia. The site is available in English and Spanish.
 
 
 
 

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