Social Services

Important Change to Hospital Visitation Policy

Effective October 19, 2009, Lucile Packard Children’s Hospital will no longer allow non-patient visitors or family members under the age of 16 years to visit in the hospital. This policy will be in effect during the height of the flu season, usually lasting until spring, and will be re-evaluated at that time. Learn more about the visitation policy change / Lea más acerca del cambio en las normas de visitas.

 

Location Lucile Packard Children's Hospital 725 Welch Road Palo Alto, CA 94304  Monday-Friday, 8:30 am-5:00 pm

Phone: (650) 497-8303     Fax: (650) 724-7688

Lucile Packard Children's Hospital is dedicated to ensuring the well-being of our patients. In order to preserve the health and welfare of all children, the hospital combines medical care with close attention to the needs of the entire family. Social workers seek to enhance coping and participation in care by providing emotional support, care coordination and resource assistance. Pediatric Social Workers are trained in developmental issues that impact a child's adjustment to illness and treatment. They are available to address your concerns.

The Department of Social Services works closely with Case Management, Chaplain Services, Interpreter Services, and Child Life and Rec Therapy, and the Ronald McDonald House at Stanford.

If you need the assistance of a social worker, please call the office at (650) 497-8303.

The PALS Program

The Pals program is a unique educational program designed to aid children and families coping with chronic illness and to augment Stanford University School of Medicine's medical students' education.
 
Pals includes kids between the ages of 6-17 referred by their LPCH social worker or medical provider. Medical students participating in Pals develop relationships with chronically ill children based on the Big Brother/Big Sister program model.  In addition, students attend bi-monthly seminars focusing on childhood chronic illness and family dynamics.  The goals of the program are to nurture compassion in new medical students and provide mentoring and support to children.  Visit the Pals Program Web site.