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For Patients & Families
 

Core Commitments of Family-Centered Care

 
The Lucile Packard Children's Hospital philosophy of Family-Centered Care recognizes that partnership is the key to quality health care.

For Our Patients

We commit to care that:
  • Creates a health care environment that is accessible, supportive and responsive to our patient’s developmental needs
  • Facilitates partnerships between patients and health care providers
  • Builds partnerships based on mutual respect and open communication
  • Helps patients determine how to best participate in their own health care
  • Seeks to understand the patient's perspective
  • Protects patient privacy and confidentiality

For Our Families

We commit to care that:
  • Honors the central role of families in their child’s life
  • Builds on family strengths and acknowledges differences in family health care beliefs and approaches to caring for their child
  • Is responsive to the different partnership preferences families bring to the health care experience
  • Provides family access to clear and complete information to support involvement in shared decision making with the health care team
  • Provides opportunities and resources to promote family competence to care for their child
  • Seeks to understand the perspective of families
  • Protects family privacy and confidentiality