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For Patients & Families
 

Patient Safety Guide

 
Patient safety is our #1 priority at Lucile Packard Children's Hospital and we are a member of the Child Health Accountability Initiative (CHAI).  Below are some safety & medication tips. Please call (650) 498-4847 for additional information.
 

Safety Tips

  • Discuss your or your child's health history with the care providers:
    • Medication (provide a written list of what you or your child takes, why, how, amount or simply bring the bottles with you to the hospital)
    • Allergies and reactions
    • Previous surgeries
    • Previous hospital admissions
    • Immunizations

  • Participate in and ask questions about your or your child's care:
    • Tell your or your child's doctor any concerns you (or your child) have
    • Make sure you and your child understand the care provider's answers (It is OK to ask them to explain the answer again)
    • Repeat the care provider's answers to make sure you understand
    • Write down questions/concerns

  • Make sure you have said it is OK for a care provider to perform a procedure or give medication

  • Know the side effects of a treatment or medicine

  • Inform your or your child's care provider of any situation that you feel puts either of you at risk
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Medication Safety

  • Tell the care provider what prescrption or over-the-counter (aspirin, cough syrup, viatmins, herbal supplements) medications you our your child take(s) (provide mediciation list or bring bottles with you)

  • Tell the care provider about your or your child's medication allergy and reaction history

  • Understand why you or your child take(s) a specific medication

  • If your or your child's medication is different from what you/he/she received before, then ask the care provider to double check (different color or method - liquid vs. pill)

  • Make sure the care provider checks your or your child's hospital ID band before giving either of you any medication

  • Know the side effects of the medicine and what type of reactions to report

  • Know whom to contact with concerns or questions about a medication you or your child take(s)

  • If you think you or your child could be having a bad reaction to a medicine, IMMEDIATELY alert your care proivder

  • Have the care provider update your or you child's medication list (reason for taking it, amount, how it is take and how often)

  • Always call your or your child's care provider if you have any concerns
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Infection Control

What You Can Do to Prevent Infections:
  • Clean your hands when you come into the patients room and when you leave

  • Remind nurses and doctors to wash their hands before they treat you or your child

  • Cover your mouth and nose when you cough or sneeze
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