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For Patients & Families
 

Packard Children's Hospital Visiting Hours and Guidelines

 
Learn more about our exciting hospital expansion by visiting growing.lpch.org
Note that during this expansion, routes to 725 Welch have changed.
 
At Lucile Packard Children’s Hospital, we believe that the family and other significant people in a person’s life have a critical role in the patient’s plan of care. Our policy is to support family-centered care and promote optimal family functioning while considering patient/visitor/staff safety as well as patient confidentiality and a patient’s need for rest.
 
Two parents, legal guardians or other adult caregivers are allowed to be in the hospital at all times unless there is a safety or patient care concern. All other visitors must follow the visitation guidelines below.

Visiting Hours:  8 am to 9 pm 

Note: Labor and Delivery patients may have visitors at any time.

Quiet Hours:  9 pm to 8 am

Visitors under the age of 18 may not remain in the hospital after 9 pm unless they are the parents.

Overnight Stay

  • In the Maternity Unit, one adult primary support person may stay overnight if the patient is in a private room. In a shared room, both families must provide verbal permission to a nurse to allow any support persons to stay overnight.
  • In the pediatric general care units, two parents or legal guardians may stay in the room at the discretion of the nurse if the patient is in a single room. Otherwise, when possible, bedside sleeping facilities are provided for one parent or adult designee. 
  • For parents who aren’t able to sleep at the patient’s bedside, a social worker can assist you in coordinating alternate sleeping arrangements. If you’re assigned to sleep in a parent lounge, we ask that you vacate with your belongings by 8 am each morning.
  • Fire codes prohibit sleeping in alcoves, corridors or open public areas.

Visitor Number and Age Guidelines by Hospital Unit


Unit
# of People Allowed to Visit Patient at One Time from 8 am to 9 pm
General Care Floors 3 people
PICU/CVICU 3 people
Labor and Delivery 3 people
Note: Labor and Delivery patients may have visitors at any time.
Maternity 2 people
NICU/IICN/PSCN 2 people, one of whom must be the patient's parent or designee
PACU/Same Day Surgery 2 parents or adult designees in Pre-Op and PACU
Stem Cell Transplant
2 immediate family members

All hospital visitors must wear identification badges or stickers to ensure the safety of our patients. Parents receive badges at the time their child is admitted. Other visitors must check in upon each visit at the main lobby Information Desk to obtain a "Visitor" sticker. It is your right to ask anyone visiting your child to show their hospital identification to you.

To maintain the healthiest environment possible and to avoid infection of patients, visitors will be screened for contagious diseases. Please do not bring to the hospital any children who display signs of contagious diseases or who have been exposed to measles or chicken pox.

If you would like to locate a patient who is hospitalized, call the hospital Information Desk at (650) 497-8005 or visit the Information Desk on the first floor.
 

Photography

 

Questions

If you have any questions, please contact Patient Relations at (650) 498-HUGS (4847).