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For Patients & Families
 

For Patients and Families

 

Important Change to Hospital Visitation Policy

Effective October 19, 2009, Lucile Packard Children’s Hospital will no longer allow non-patient visitors or family members under the age of 16 years to visit in the hospital. This policy will be in effect during the height of the flu season, usually lasting until spring, and will be re-evaluated at that time. Learn more about the visitation policy change / Lea más acerca del cambio en las normas de visitas.
 

Family
Lucile Packard Children's Hospital provides a wide range of services and information to help patients and families before, during and after their hospital visit:

  • Referral Center
    Provides information on how to access our physicians and services

  • Patient Admitting and Clinic Registration
    What to bring and where to go when you come to the hospital

  • Financial and Insurance Information
    Pay your bill online, review the insurance we accept, and learn about our billing statements and the insurance we accept.

  • Medical Records
    Instructions for requesting a copy of your medical record.

  • Patient Services
    Services to education patients and families and support their social and emotional well-being.

  • Send a Greeting Card
    Create a greeting card and it will be delivered to a patient's room.
     
  • Tours
    Take virtual tours of our inpatient and outpatient units, the Johnson Center for Pregnancy and Newborn Services and the Inpatient Eating Disorders Unit.

  • Visiting Information
    Visiting hours and guidelines and gift shop hours.

  • Lodging and Food
    Housing assistance and local area restaurants.

  • Who's Who
    A guide to help you understand the role that each health care professional plays in your child's care.

  • Community Resources
    Local and regional resources for families.

  • Government Relations and Advocacy
    Works with external parties to improve the lives of children through advocacy, public policies, programs and regulations.

  • Secure E-mail
    Some Lucile Packard Children's Hospital health care providers and clinics may communicate with you via e-mail.