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-  Community Resources
-  Financial and Insurance Information
-  Government Relations and Advocacy
-  Lodging and Food
-  Medical Records
-  Patient Services
-  Secure E-mail to and from Packard Children’s Health Care Providers
-  Tours
-  Visiting Information
-  Who's Who
 
 
 

For Patients and Visitors


FamilyIn addition to our medical and surgical specialties, Lucile Packard Children's Hospital provides a wide range of patient and family support services. We believe that when a child is sick, the whole family needs support. It's what we call "Family Centered Care."
 
The following is a list of services available at LPCH and in the community:
  • Community Resources
    Local and regional resources for families.

  • Financial and Insurance Information
    Helpful descriptions and resources, including LPCH's new hospital and physician billing statements.   We listened to patient feedback and designed a new and easy-to-read statement which also contains helpful billing information.  Learn more about our new statement.

  • Government Relations and Advocacy
    Works with external parties to improve the lives of children through advocacy, public policies, programs and regulations.

  • Lodging and Food
    Housing assistance and local area restaurants.

  • Medical Records
    Instructions for requesting a copy of your medical record.

  • Patient Services
    Services, programs and newsletters for patients.

  • Secure E-mail
    Some Lucile Packard Children's Hospital health care providers and clinics may communicate with you via e-mail.  
     
  • Tours
    Take virtual tours of our inpatient and outpatient units, the Johnson Center for Pregnancy and Newborn Services and the Inpatient Eating Disorders Unit.

  • Visiting Information
    Visiting hours and guidelines and gift shop hours.

  • Who's Who
    A guide to help you understand the role that each health care professional plays in your child's care.




Lucile Packard Children's Hospital is located in Palo Alto, adjacent to Stanford University Hospital, approximately 20 miles north of San Jose, CA and 40 miles south of San Francisco.


Lucile Packard Children's Hospital
725 Welch Road
Palo Alto, California 94304
(650) 497-8000


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